Why my access code does not work?

It may be because the time isn’t correctly synced on your Google Authenticator app.

To set the correct time:

1. On your IOs and Android devices, go to the main menu of the Google Authenticator app.

2. Tap More ⋮ > Settings > Time correction for codes > Sync now

On the next screen, the app confirms the time has been synced. You should be able to sign in. The sync will only affect the internal time of your Google Authenticator app and will not change your device’s Date & Time settings.

An app doesn’t work after you turn on 2-Step Verification

When you turn on 2-Step Verification, you may need to sign-in to some apps again.

 Related articles