What can I do if my clinic does not have any available administrators?
If you represent a Passport for Care clinic with no active clinic administrators (due to staff who have left your department or institution), the PFC Helpdesk can assist by adding or promoting a administrator.
To authorize a new administrator, please complete the Clinic Activation Form here:
and email it to pfc-helpdesk@bcm.edu and skrause@texaschildrens.org.
After we have received your Clinic Activation Form, our staff will review it and may contact you to verify the information. Then we will transfer it to the operations group to update your account. If you have new users who require training on the Passport for Care, we can also schedule training sessions for them.